Case Management
Case Management Team
Your time is valuable—and managing your health shouldn’t feel like a full-time job. Our Case Management Team is here to make it easier.
Whether you’re dealing with something new or managing an ongoing condition, you’ll get personalized support designed around your life. We help you schedule appointments, stay on top of preventive care, close gaps in treatment, and understand your health with clear, practical guidance.
You’ll also have regular check-ins to keep you on track—so nothing falls through the cracks.
Our goal is simple: connect you with the right care, at the right time, with less stress—so you can focus on what matters most.
Beth True
VP of Value Based Care
Heather Williams, MBA
Population Health Manager
Yvonne Deleon, LVN
Manager of Value Based Care
Carmen Briseno, LVN
Case Manager
Marquet Lowe, LVN
Case Manager
What is Case Management?
Case Management makes healthcare easier by giving you one-on-one support when you need it most.
We coordinate your care across your PCP, specialists, imaging centers, and hospitals—so everything stays on track.
We also help you:
- Save on prescriptions
- Access free health education
- Stay supported after hospital visits
- Keep up with your care and health goals
For Aetna Whole Health members with ongoing or complex needs, extra support can make all the difference.
Call today to connect with our Quality Care Team and get personalized support designed around you.