Case Management

Case Management Team

Our Case Management Team focuses on delivering personalized care to any member who needs extra assistance in improving their healthcare. From new to existing conditions the team will guide you through the system – coordinate appointments, address gaps in care, provide health education and conduct periodic telephone calls to help keep you healthy.

The Case Management Team goal is to make sure you get the right help, care and advice on all your health needs!

Mary Jane
Mary Jane Jacobs, RN
Population Health Director
Heather Williams

Heather Williams, MBA
Population Health Manager

Melissa Arevalo

Melissa Arevalo
CMA Chronic Care Coordinator

Yvonne Deleon, LVN
Case Manager

Carmen Briseno, LVN
Case Manager

What is Case Management?

For Aetna Whole Health members with specialized conditions, a little extra attention can go a long way. We can help you to improve your health and meet your health goals. Call us today to obtain more information about our Case Management Program. Where you can get one-on-one assistance from our Quality Care Team.

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